Young Workforce of India Most Open to Adopting Digital Technology
Financial technology

According to a survey conducted by Gartner, Inc67% of digital employees in India have said that the evolving technologies such as artificial intelligence (AI), machine learning (ML), and the Internet of Things (IoT) are increasing their productivity at work.

As per the Gartner 2019 Digital Workplace Survey, India is the world’s most technologically dexterous country, followed by the United Kingdom and the United States, because of having the most significant Gen Z workforce, along with a willingness to learn new skills using digital technology at work.

Gartner’s principal research analyst Rashmi Choudhary mentioned that seven out of ten workers in India have said that the adoption of emerging digital technologies would create more number of career opportunities and better-paying jobs.

Technical professionals are devout believers in embracing modern digital technology in contrast to manual, skilled and semi-skilled manual workers. In terms of resources that employees use for real-time communication, digital workers in Singapore and India use real-time messaging and social media network resources more often than their counterparts in France, Germany, China, United Kingdom, and the United States.

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45% of the digital staff in India would not mind having digital technology track and control their working habits. This figure has been the highest among the respondents who were surveyed. 

Rashmi also said that India’s digital workers agree that a smart workplace leads to a greater emphasis on more important, business-critical work. At the same time, they expect their company to reduce the risk of being watched. 

The survey also revealed that digital workers want not only formal training consisting of classroom modules and workshops but also on-the-job (OTJ) and just-in-time (JIT) training to develop their digital skills at work.

In India, 39% of digital staff want OTJ training to keep themselves updated with knowledge around AI,  IoT, and ML, which is the highest among survey respondents, Gartner said.

For any clarifications/feedback on the topic, please contact the writer at bhavana.pn@cleartax.in

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