India Post Payments Bank introduced charges for doorstep banking services

The India Post Payments Bank (IPPB) is not charging for Door Step Banking (DSB) services. However, it has introduced Rs.20 plus GST charges for each customer request from 1st August 2021.

However, there will be no limit on the transactions during a DSB visit for one customer. If the DSB serves another customer in the same visit, it will be considered separate DSB delivery and chargeable.

The IPPB provides banking facilities to customers at their homes with DSB services. IPPB’s doorstep banking services include opening an account, cash deposits and withdrawals, 24×7 money transfers, and recharge and bill payments. The account-related services include:

  • Linking IPPB and post office account
  • Requesting account statement
  • Nomination details
  • Updating PAN
  • Issuing standing instructions
  • QR card issuance

Also, the IPPB revised the interest rate on all customer variants of savings accounts as per the asset-liability committee approved policy. The interest is typically paid quarterly to its customer.  

The interest rate is reduced to 2.5% p.a from 2.75% p.a for a balance up to Rs.1 lakh. The interest rate of 2.75% p.a remains unchanged if the balance is between Rs.1 lakh and Rs.2 lakh. These new rates are applicable from 1st July 2021 onwards.

For any clarifications/feedback on the topic, please contact the writer at dvsr.anjaneyulu@cleartax.in

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