As per the study conducted by the Institute of Electrical and Electronics Engineers (IEEE), it has been concluded that machine learning (MI), and artificial intelligence (AI), Internet of Things (IoT) is going to be the most significant technologies of 2021. In this ‘IEEE 2020 Global Survey of CIOs and CTOs’, about 350 CTOs or CIOs were surveyed in the United States, United Kingdom, India, Brazil, and China between 21 September and 9 October 2020.
The study was conducted concerning leading technologies for 2021, the pandemic’s impact on the speed at which technology is being adapted, and also the industries which are anticipated to be impacted to the maximum by technology. When surveyed regarding which would be the main technologies for 2021, about 32% of the respondents chose ML, and AI, 20% of the respondents chose 5G, and 14% of the respondents chose IoT.
The Chief Technology Officers (CTOs) and Chief Information Officers (CIOs) who were surveyed revealed that as per them the manufacturing (19%), financial services (15%), healthcare (18%), and education (13%) are the industries that would get most impacted by technology. About 52% of CIOs and CTOs also concluded that their mammoth task would be to deal with the COVID-19 recovery aspects with regards to business operations.
These tasks would comprise a continuing hybrid remote/office work module (22%), office/facilities resuming operations (17%), and managing permanent work from anywhere option (13%). Nevertheless, 11% of the respondents think that due to the ongoing uncertain situation, it is becoming a challenge to start or implement IT initiatives. Another 11% of respondents spoke about the online security threats concerning remote workers as another biggest challenge they are facing at the moment.
CTOs and CIOs who were surveyed have also confirmed about adopting certain technologies due to the start of COVID-19 pandemic. About 55% of the respondents have increased their usage of cloud computing, 52% have increased their 5G adoption, and 51% have accelerated both ML and AI. The IoT adoption (42%), augmented and virtual reality (35%), as well as video conferencing (35%) technologies, have also increased because of the global pandemic.
The two major concerns of CTOs and CIOs have been about the security-related issues concerning their mobile workforce which include employees who use their own devices for working (37%) and ensuring their IoT is secure (35%). The concern is because the count of connected devices like smartphones, sensors, tablets, drones, and robots are increasing drastically.
About 34% of CTO and CIO respondents claimed that they could track and monitor 26% to 50% of devices which are connected to their business. In comparison, 20% of other respondents claimed that they could track and monitor 51% to 75% of connected devices.
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