A WhatsApp Message Can Get SBI ATM To Your Doorstep

Technology has brought us from waiting in queues for hours to withdraw cash through cheque at the bank teller to swiping a card at ATM. With the pandemic keeping us all at check before stepping out of the house, there is a high chance of the coronavirus spreading even though the machines numerous people use. 

State Bank of India (SBI) has addressed the issue at hand as it offers doorstep ATM service for its customers. All you need to do is send a WhatsApp message or make a phone call to SBI. A mobile ATM will be sent to your location, making it a relief to the customers in terms of achieving social distancing during the pandemic. 

The Chief General Manager of SBI-Lucknow, Ajay Kumar Khanna, stated that the bank has decided to introduce the SBI doorstep ATM service in Lucknow as the first step. The officer has announced through his Twitter account.

Currently, the facility is available for senior citizens and specially-abled people. The facility is a huge benefit for this segment of the society as they have a higher probability of contracting COVID-19 if they step out.

Also Read: RBI’s ‘Positive Pay’ Feature To Secure Cheque Payments

Doorstep ATM service is not restricted to cash withdrawal. Instead, it comes with the following facilities:

  • Cash pickup
  • Cash delivery
  • Cheque pickup
  • Cheque requisition slip pickup
  • Form 15H pickup
  • Delivery of drafts
  • Delivery of term deposit advice
  • Life certificate pickup
  • KYC documents pickup

Latest ATM Withdrawal Rules – SBI

With effect from 1 July 2020, the bank allows eight free ATM transactions per month to all its regular savings account holders in metro cities, such as New Delhi, Mumbai, Kolkata, Chennai, Hyderabad, and Bengaluru. This includes five transactions from SBI ATMs and three transactions from other bank ATMs. The facility is available for customers with an average monthly balance of up to Rs.25,000. When it comes to non-metro cities and a similar average monthly balance, 10 free ATM transactions are allowed, i.e. five from SBI ATMs and five from other bank ATMs.

Customers with an average monthly balance between Rs.25,000 and Rs.1 lakh, there is no limit on the number of transactions at the bank’s ATM. There is a limit of three transactions per month in other bank ATMs in metro cities and five in the case of non-metro cities.

For customers with an average monthly balance above Rs.1 lakh, there is no limit on the number of free transactions at the bank’s ATM or other bank ATMs.

For any clarifications/feedback on the topic, please contact the writer at apoorva.n@cleartax.in

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